Gatbi - Shop with Trust!

Simply browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

No, you can shop as a guest. However, creating an account allows you to track orders and save your information for future purchases.

We accept Visa, MasterCard, American Express, and Cash on Delivery. All payments are securely processed.

Yes, we use SSL encryption and never store your credit card details on our servers.

Once your order is shipped, you will receive a tracking number via email. You can also view your order status in your account dashboard.

If your order has not been shipped, please contact our customer service team as soon as possible to change or cancel your order.

Enter your discount code at checkout in the “Promo Code” field and click “Apply”.

Shipping charges are calculated at checkout based on your location and the weight of your order.

Delivery usually takes 2-5 business days, depending on your location.

Currently, we only ship within Pakistan.

You can return most items within 30 days of delivery. Please see our Return Policy page for details.

Contact our customer service team to initiate a return. You will receive instructions on how to send the item back.

Refunds are processed within 5-7 business days after we receive your returned item.

Yes, exchanges are possible for certain products. Contact our support team for assistance.

If you receive a damaged or incorrect product, contact us immediately. We will arrange a replacement or refund.

You can reach us via the Contact Us page or email us at support@example.com.

Yes, you will receive an order confirmation email after placing your order.

Yes, items in your cart will be saved as long as you are logged in.

Yes, gift wrapping is available at checkout for a small additional fee.

No, all prices and charges are clearly displayed during checkout.

Frequently Asked Questions